How do we learn from our mistakes (and the things we did right?) The best thing to do is to conduct a postmortem meeting.
Conducting a Postmortem by Saul Carliner provides an excellent reference for what to do.
What do you think?
How do we learn from our mistakes (and the things we did right?) The best thing to do is to conduct a postmortem meeting.
Conducting a Postmortem by Saul Carliner provides an excellent reference for what to do.
What do you think?
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It was an interesting list of things to do, but I think a much more useful article is "how to avoid a witch-hunt." Post-mortems are usually only done when Really Bad Things happen, and there is a need for heads to roll. I think a "how not to" list would be much more useful than a "how to" list.