InfoQ's interview with the co-authors of TPOSANA 3rd edition

Ben Linders interviewed Tom, Christine and Strata about the 3rd edition of The Practice of System and Network Administration:

• See what's new in the 3rd edition of The Practice of System and Network Administration.
• Learn how to steal DevOps practices for use in enterprise IT and desktop support.
• What's better than beta testing IT services? Many small batch launches.
• Learn how bi-directional empathy creates a collaborative IT culture.
• What can go wrong when launching a new service? Everything! Here's how to avoid surprises.

Plus: InfoQ readers can download a book extract with a discount code.

Read the interview here.