THE PROCESSES: 10. Change Management and Revision Control / 11. Server Upgrades / 12. Maintenance Windows / 13. Service Conversions / 14. Centralization and Decentralization
Chapter 12 Errata Fixed in 2nd Printing:
- Chapter 12: Footnote on page 231 should read, 'Paul Evans was the origin of both the terminology and the technique described in this chapter. Paul is an avid observer of the space program, and realised that many operational approaches used for missions could be applied to system administration. When he developed the technique, the first flight directors wore the same style "flight director vest" as can be seen in films such as "Apollo 13"'
- Chapter 12, page 232: the table should be centered, the caption should be on one line.
- Chapter 12, page 254 section 12.1.9 second paragraph: "on may different components" should be "on many different components".
- Paul Evans writes, "I got the idea for this approach in the Summer of 1994 by reading the Murray and Cox book, "Apollo: the Race to the Moon". The first half of the book basically dealt with spacecraft and launch vehicle design. The second half of the book dealt with mission operations. The second half of the book is by far the best description I've ever read of how Mission Control works, and was the basis for all the subsequent work that went into developing the technique."
- You might be interested in knowing that this part of the book is Tom & Chris's favorite!