I met Jeevitha Mahendiran at Usenix LISA last year. She is studying sysadmins and what we do. She writes:
I'm Jeevitha Mahendiran, Graduate Student/Research Assistant Faculty of Computer Science, Dalhousie University, Halifax, Canada. Currently doing a research on "Understanding the Use of Models and Visualization Tools in System Administration Work". The information that the you share regarding your work will be very helpful for my research.
We are seeking participants to take part in a study about the tools used by system administrators. Participants will be asked to complete an anonymous and confidential survey that should take about 20-30 minutes to finish. The study is an online survey.