System Administration Parable: The Waitress and the Water Glass
Usenix has published my article "A System Administration Parable: The Waitress and the Water Glass" and you can now read it online. (The PDF is 6 pages but it is about 1/3rd whitespace)
After you read it, I'm asking people to answer this (very very) short survey.
I appreciate your feedback!
Posted by Tom Limoncelli at October 5, 2010 9:00 AM | Comments (1) | TrackBack (0) |TrackBack
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Comments
In the document they have "ORTS" as the tracking system. I think you meant to have "OTRS". Both the mention and the citation seem to be wrong.
Enjoyed the article!
Posted by: Kevin at October 4, 2010 11:24 AMPost a comment
